Several Fidelity customers have reported receiving a suspicious
e-mail in the past week. It falsely states that it was sent by the
"Fidnet Help Desk" and asks for the customer's full name, e-mail
address and password.
This e-mail was not sent by Fidelity Communications or its Help
Desk.
The e-mail, titled "Attention to All FIDNET Internet Users," is an
attempt at "phishing," the practice of luring unsuspecting Internet
customers to a fake web site by using an authentic-looking e-mail
in an attempt to steal passwords, financial or personal
information, or introduce a virus attack.
Fidelity advises anyone receiving such an e-mail to just delete it.
Replying with the information it requests could lead to identity
theft, spamming or viruses. Fidelity never asks for account
information via e-mail.