Utility bills for consumption from 2/8/2021 through 5/15/2021 have been processed and mailed, according to a press release sent at 3 p.m. Saturday. In addition to consumption-based charges the bill reflects three (3) months of base charges for water, sewer, and trash if applicable. All unpaid balances, including those from prior payment plans and any debits or credits from differences between budgeted and actual for those on budget billing, have been included in the listed balance due.
The Salem Board of Aldermen approved a rebate of 5% of the charges for water and electric usage from 2/8/2021 through 5/15/2021 for customers paying the listed total balance due on the bill by June 20, 2021. The rebate will be processed as a credit on your account and reflected on your next bill.
Customers set up on autopayment and drafts will be contacted to confirm their payment preference.
Customers should note penalties and service disconnects for non-payment will resume July 1, 2021. Customers can avoid interruption of service for non-payment by bringing their account current or making payment arrangements by July 1, 2021. Going forward utility bills will be based on meter reads the 15th of each month with the bill for consumption from 5/15/2021 through 6/15/2021 being processed early July 2021.